Redesigning the Insight Function: How AXA Germany Turns Data Into Decisions
Redesigning the insight function is becoming the defining task for insight leaders: deciding how the team is structured, who holds decision rights, and where AI …
Tag: Speaker Interview
From Insight to Impact: How eBay Makes the Human Voice Impossible to Ignore
Emilia Torres, eBay Live Consumer Insights Associate Manager, and Tanya Ozuns, Head of Consumer Insights Germany at eBay, have spent the past few years testing …
Globally Wired, Locally Tuned: Rewiring Insights for the Age of Agile Intelligence | De’Longhi Group
Rewiring insights for the age of agile intelligence means solving a paradox that most global brands know well: how to stay globally wired and locally …
Geopolitical Risk in Market Research: What Insights Teams Need to Know Now | Oxford Economics
Geopolitical risk in market research is real, growing, and increasingly difficult to ignore. Martina Bozadzhieva, Managing Director of Macro and Investor Services at Oxford Economics, …
Content Discovery Research: Why the Single-Touchpoint Model No Longer Works
Content discovery research has exposed a gap that most measurement frameworks have not yet closed. Warner Bros. Discovery’s latest research, based on a 10,000-respondent study, …
UX Research, AI and Human Judgment — When Speed is No Longer the Bottleneck
UX Research, AI and Human Judgment — When Speed is No Longer the Bottleneck For most UX teams, AI arrived as a productivity story. Faster …
Fintech UX Design in Regulated Industries: Why the Interface Is Not Enough
Fintech UX Design in Regulated Industries: Why the Interface Is Not Enough Most UX frameworks were built for consumer products. Chemsseddine Salem has spent his …
The Most Important UX Skill in 2026 Goes Beyond AI | Maersk
The Most Important UX Skill in 2026 Goes Beyond AI | Maersk Twenty years into a career built on understanding people, Karen Reilly still believes …
From Design Function to Strategic Business Partner: The Evolution of UX
From Design Function to Strategic Business Partner: The Evolution of UX UX is evolving from a delivery function into a strategic organizational capability, changing what …
AI / speaker interview / UX360
Why Standardisation — Not Democratisation — Is What Scales UX Research
Why Standardisation — Not Democratisation — Is What Scales UX Research Everyone wants scalable UX research. Few organisations know how to scale it without weakening …