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Passive data — the behavioral signals customers leave rather than the answers they give — is quietly reshaping consumer research. AI is usually sold into…
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Qualitative research leadership in times of economic uncertainty demands more than resilience — it demands a fundamentally different operating model. When a research team faces…
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From Insight to Impact: How eBay Makes the Human Voice Impossible to Ignore
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Rewiring insights for the age of agile intelligence means solving a paradox that most global brands know well: how to stay globally wired and locally…
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UX360 Europe 2026 has wrapped in Berlin — two days that gave the UX research leadership community plenty to think about. "AI is no longer…
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Insights from Google, Maersk, Nestlé, DHL, and more UX in 2026 is shifting in ways that go beyond AI — and the people who see…
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From Insight to Impact: How eBay Makes the Human Voice Impossible to Ignore
Emilia Torres, eBay Live Consumer Insights Associate Manager, and Tanya Ozuns, Head of Consumer Insights Germany at eBay, have spent the past few years testing…
What B2B Customers Can’t Tell You: How Passive Data Is Rewriting Qualitative Research | QUAL360 APAC
Passive data — the behavioral signals customers leave rather than the answers they give — is quietly reshaping consumer research. AI is usually sold into…
Globally Wired, Locally Tuned: Rewiring Insights for the Age of Agile Intelligence | De’Longhi Group
Rewiring insights for the age of agile intelligence means solving a paradox that most global brands know well: how to stay globally wired and locally…