The Social Intelligence Maturity Model
The abundance of social media data has created an opportunity for businesses to develop a deeper than ever understanding of their customers, competitors, and markets. …
Category: QUAL360
Implementing inclusion and equity design at Uber in 2022: Learnings and best practices
In the run-up to the UXDG conference – Merlien Institute’ newly launched online summit focusing on UX design – we are sitting down with some …
Understanding consumer insights on social media with Linkfluence
How to Find Consumer Insights on Social Media We live in an age where information is vital. Consumers have so much choice, and so much …
Scaling up qualitative research with quantified data | eBay
The MRMW North America 2022 conference is back in-person on June 15-16 in Atlanta. As all our speakers are preparing their upcoming presentations, we are picking …
Broadening the scope of qualitative with technology
The Qual360 Europe 2022 in-person conference is back on April 5-6 in Berlin! As all our speakers are preparing their upcoming presentations, we are talking to them …
AI Enabled Consumer Insights are a Game-Changer for Brands
The invention of the Web was the first major step in bringing consumers into the digital age, but Web 2.0, which we all know better …
Actionable consumer insights to drive powerful decision making with Philips
Our in-person Qual360 Europe 2022 conference is back on April 5-6 in Berlin. As all our speakers are preparing their upcoming presentations, we are picking their brains on the …
A journey to understand the needs of disabled customers
Our in-person Qual360 Europe 2022 conference is back on April 5-6 in Berlin. As all our speakers are preparing their upcoming presentations, we are picking …
Healthy and happy – how mental health apps benefit from UX research
Growth of mental health services Even before Covid, demand for digital mental health services had been growing substantially – a trend that has only been …
Co-creating the future with Pinterest: Using strategic foresight as a qualitative co-creation provocation
Our in-person Qual360 North America 2022 conference is back on March 8-9 in Washington D.C.. As all our speakers are preparing their upcoming presentations, we …