Latest posts

AI / QUAL360 / qualitative research / research innovation / Speaker Interviews

From Fast Scores to Human Context: AI in Qualitative Research at PepsiCo

AI in qualitative research is changing how quickly researchers can gather evidence and how widely they can explore consumer experiences. Yet faster answers are not…

QUAL360 / qualitative research / research innovation / Speaker Interviews / User Experience Research

Continuous UX Research: Joy Lee on Managing Design Risk

Continuous UX research offers a different way to approach one of the most persistent challenges in product development: how can teams make confident design decisions…

QUAL360 / qualitative research / research innovation / Speaker Interviews

Life-Centred Research: Lessons from the Himalayas on Place, Community and Ecology

Life-centred research invites qualitative researchers to look beyond individual needs and behaviours to the places, communities and living systems that shape people's experiences. Understanding a…

Conference Series

Conferences / Conferences list / Uncategorized

Merlien Market Research Conferences 2026 and UX Events 2026

  Merlien Market Research Conferences 2026 and UX Events 2026 The Merlien Institute, a leading B2B events organiser and market research think-tank has released its…

AI / Featured / speaker interview / UX360

How Coca-Cola Measures Real-World UX: Turning Physical Experience into Business Impact

Coca‑Cola UX: Turning Emotional and Physical Experiences into Measurable Impact As the leading platform for insights and innovation in user experience research, UX360 North America…

Featured / QUAL360

Qual360 APAC 2025 – A Social Media Review

Qual360 APAC 2025 – A Social Media Review Qual Research Reimagined: Where Human Stories Meet AI Innovation Singapore once again brought together Asia’s most forward-thinking…

Featured / Latest / MENA / MRMW / speaker interview

Global Brand Strategy Done Right: Lessons from Philip Morris International

Global Brand Strategy Done Right: Lessons from Philip Morris International Editor’s note: In the lead-up to MRMW MENA 2025 in Dubai, we are spotlighting thought…

AI / QUAL360 / qualitative research / research innovation / Speaker Interviews

From Fast Scores to Human Context: AI in Qualitative Research at PepsiCo

AI in qualitative research is changing how quickly researchers can gather evidence and how widely they can explore consumer experiences. Yet faster answers are not…

QUAL360 / qualitative research / research innovation / Speaker Interviews / User Experience Research

Continuous UX Research: Joy Lee on Managing Design Risk

Continuous UX research offers a different way to approach one of the most persistent challenges in product development: how can teams make confident design decisions…

QUAL360 / qualitative research / research innovation / Speaker Interviews

Life-Centred Research: Lessons from the Himalayas on Place, Community and Ecology

Life-centred research invites qualitative researchers to look beyond individual needs and behaviours to the places, communities and living systems that shape people's experiences. Understanding a…

AI / MRMW / White Papers

How to build an Active Intelligence system: The Four-Stage Roadmap

Building an active intelligence system is a four-stage progression: Unify (create a single, AI accessible knowledge base), Democratize (let any team self-serve answers), Synthesize (connect…

AI / MRMW / White Papers

Hybrid AI-Led Post-Launch Study with Pharmacists to Inform Further Investments

This case study explores an AI-led post-launch study conducted with pharmacists to inform further investment decisions. The Problem Statement After launch, the key questions for…

MRMW / Speaker Interviews

From Research Output to Strategic Intelligence: 5 Shifts Reshaping the Insights Function

What six MRMW Europe 2026 conversations reveal about moving from research delivery to influence, adaptability and anticipation. Producing good research is no longer the whole…

social media review / UX360

UX360 Europe 2026 — AI, Real Users, and Research Leadership: What the Room Was Saying

UX360 Europe 2026 has wrapped in Berlin — two days that gave the UX research leadership community plenty to think about. "AI is no longer…

speaker interview / UX360

UX Research, AI and Human Judgment — When Speed is No Longer the Bottleneck

UX Research, AI and Human Judgment — When Speed is No Longer the Bottleneck For most UX teams, AI arrived as a productivity story. Faster…

Speaker Interviews / UX360

10 Senior UX Leaders on Where the Profession Is Heading in 2026

Insights from Google, Maersk, Nestlé, DHL, and more UX in 2026 is shifting in ways that go beyond AI — and the people who see…